Production Manager

Production Manager

Permanent full time

Participation in OMERS pension plan and generous benefit plan

Salary range: $67,000 – $87,000

Application information is as follows:

Please submit applications to
Closing date for applications is Thursday, August 4, at 5PM.
Applications will be reviewed on an ongoing basis.
We thank all those expressing interest in the role but only those selected for interview will be contacted.

Position Overview :

Reporting to the Director of Operations, the Production Manager is responsible for ensuring that production and technical elements are met in a cost effective manner for all shows and events.

Position Responsibilities

Crew Management

  • Foster and maintain a good working relationship with IATSE Local 357
  • Provide schedule and crew call requirements to the Crew Chief
  • Monitor the daily production activities and work schedules for load ins, performances, corporate events, load outs and other production activities
  • Interpret and ensure adherence to collective agreements
  • Provide input to negotiation of the collective agreements
  • Provide direction to IATSE crews and resolve disputes as required

Production Management

  • Interpret technical riders and prepare cost estimates
  • Advance and coordinate production details including catering, hospitality, security, runners, transportation, merchandise and VIP events for shows as assigned
  • Liaise with clients on all production matters related to their events
  • Maintain positive, open lines of communication with clients and internal departments; identify potential problems and negotiate solutions which meet the needs of all parties
  • Provide technical advice to internal departments on production related matters
  • Schedule and rent production equipment from external suppliers to meet event requirements
  • Provide on-site production management during event set-up, running and strike, resolving problems as they arise
  • Provide complete and accurate settlement information relating to production costs in a timely manner
  • Review crew timesheets and approve payroll
  • Schedule Stage Door Receptionists and contracted security personnel


  • Prepare show budgets and review production and technical budgets.
  • Make recommendations and provide cost assessments for repairs, replacements and improvements, including for capital equipment and other special projects.
  • Negotiate supplier contracts as required.


  • Supervise IATSE (per collective agreement in conjunction with Director of Operations) and stage door staff
  • Supervise contracted security
  • Communicate corporate, health and safety and human resources policies and ensure compliance by staff and clients/promoters
  • Ensure maintenance and inspections are completed as required
  • Work in collaboration with other members of the management team to develop solutions to organization-wide problems and contribute to the achievement of overall organizational goals
  • Assist with planning and coordination of technical capital projects
  • Provide supervision of building engineering staff in the absence of the Director of Operations

Planning and Control

  • Anticipate problems and initiate corrective action, keeping senior management informed of problems of a serious nature or having broad impact
  • Conduct post-mortems on events when required to identify ways to improve overall service standards and operational efficiencies

Other duties as assigned

Education and Experience

Post-secondary degree or diploma in related field or equivalent experience

3-5 years of theatre and production management experience with financial accountability

Experience in a presenting roadhouse

Experience working in a unionized environment

Joint Health and Safety Committee experience is an asset

Experience supervising facility maintenance staff and contracts is an asset

Knowledge, Skills & Attributes

Practical knowledge of employment, labour and health and safety laws

Knowledge of audio, lighting, video, rigging and staging

Strong leadership skills

Excellent communication, negotiating and decision making skills

Excellent problem solving skills, resourceful

Ability to work long hours including days, evenings and weekends as required

Good knowledge of MSOffice and some knowledge of CADD programs

Working at Heights training

First Aid and CPR certification

Equipment required to perform duties
Standard office equipment

PPE (safety shoes, hard hat, safety harness)

Ladders & personnel lifts

About CITS

The Centre In The Square Inc. (CITS Inc.) is a not-for-profit corporation, and registered charity, establishedin 1981 to maintain, operate and manage the 2,000 seat state-of-the artperforming arts theatre situated in the Civic District of Downtown Kitchener. The theatre building, owned by the City of Kitchener, is also known as The Centre In The Square (CITS).

CITS in the public interest as a presenter and arts enabler, playing a leading role in showcasing the best in local, national and international performers, with over 140 shows and concerts a year for the benefit of our entire region and beyond.Concerts, plays, lectures and comedy are but a few of the genres featured regularly throughout the year. Family programming is a priority, providing wonderful opportunities to introduce children to their first experiences with performing arts.

Housed in the CITS building is also the independently operated Kitchener Waterloo Art Gallery. Local cultural groups such as the Kitchener-Waterloo Symphony and the Grand Philharmonic Choir, who present their own programs at CITS, are valued partners.

As a charitable organization, CITS Inc. receives an annual operating grant from the City of Kitchener that covers a portion of its expenses. Other revenue is self-generated through ticket sales, rentals, concessions, sponsorships, fundraising and grants from foundations and other levels of government.It is the vision of this organization to engage the community and bridge the space between artist and audience in a dynamic and sustainable way.