If you would like to view our seat map, click here. Individual show pages also have a seat map with detailed pricing information so you can choose the area that suits you best.

Click here to see a 360-photo of our OnStage seating.

Tickets can be purchased online, anytime of day, or by calling or visiting Box Office during regular business hours (listed below).

Purchases can be made with Discover, Visa, American Express and MasterCard. For purchases made in person, we also accept debit and cash. Tickets can be printed at home or held for pick up at no additional cost. You can also request to have your tickets mailed for an additional fee. If held, the credit card used to make a purchase on-line or by phone is required when picking up tickets at the Box Office.


Call 519 578 1570 or 1 800 265 8977.


Regular Hours

Monday to Saturday: 10AM – 6PM
Sundays and Holidays: Closed

Summer Hours (2 July to Labour Day)

Monday to Friday: 10AM – 5PM
Saturdays, Sundays and Holidays: Closed


All sales are final. Tickets will not be taken back for exchange or refund. Before purchasing tickets, carefully review your event and seat selection. Policies set forth by our clients, including venues and artists, generally prohibit CITS from issuing exchanges or refunds after a ticket has been purchased or for lost, stolen, damaged or destroyed tickets. In addition, we may occasionally offer tickets at a discount after the original on-sale date and will not refund the difference between the original price and the sale price.

If we issue you a refund for a ticket, due to a cancelled or postponed event, we will issue a refund of the ticket’s face value paid, all service fees and any convenience charge. In no event will delivery charges or any other amounts be refunded. If a credit card was used to make the refunded purchase, then only the credit card used for purchase can receive the refund.