Careers
Centre In The Square is always looking for the perfect people to work at our world-class theatre!
Patron Services Specialist (Part Time)
Join Our Box Office Team as a Patron Services Specialist!
We’re adding to our Box Office team at Centre In The Square and we’re on the lookout for enthusiastic individuals to step into the Patron Services Specialist role. This part-time position offers flexible scheduling, perfect for those who thrive in a dynamic environment.
If you’re passionate about delivering outstanding customer service, we encourage you to apply today. Join us on the front lines of unforgettable experiences!
Here’s What We’re Looking For:
- A show-stopping positive attitude that will have customers calling back and asking for you by name!
- A desire to make every interaction the highlight of our patron’s day
- A love for working with the public and solving problems in a friendly and positive manner
- An understanding of event ticketing (ticketing system experience is an asset!)
- Strong verbal and written communication skills
- Comfortable learning and adapting quickly to computer software
- A go-getter who can thrive under pressure with minimal supervision
- Detail-oriented with the ability to multi-task and juggle competing priorities
- A passion for live events – music, pop culture, sports, arts, theatre, and more!
- A flexible schedule including evenings, weekends, and holidays
In This Role, You Will:
- Regularly work with the Paciolan Ticketing System
- Provide exceptional front-line customer service to all ticket purchasers
- Handle ticket sales via phone and in person at the ticket window
- Balance and account for cash and credit receipts
- Organize and distribute “will-call” tickets
- Respond to general inquiries and provide helpful information
- Address customer concerns calmly and professionally
- Reach out to customers about any changes to events, including timing and parking info
- Assist the marketing team on projects as needed
- Maintain a positive attitude that fosters a welcoming environment
How to Apply:
Don’t wait—apply today! Please send your cover letter and resume in PDF format by Monday, August 18th to mcrouch@centreinthesquare.com, and make sure to include “Application: Box Office” in your email’s subject line.
Only selected candidates will be contacted for interviews. We can’t wait to hear from you!