Plan Your Visit to Centre in the Square
Centre in The Square is located at:
101 QUEEN STREET NORTH
Kitchener, Ontario N2H 6P7
If you’re looking for a place to stay in town while enjoying a show at The Centre, or want to relax in style, then look no further than our Preferred Hospitality Partner The Crowne Plaza Kitchener-Waterloo. Located in the Market District of downtown Kitchener and within walking distance to Centre In The Square and other local attractions, The Crowne Plaza Kitchener-Waterloo is designed with modern style and amenities to help their guests relax, rest and connect.
Centre In The Square patrons can enjoy a stay at The Crowne Plaza Kitchener-Waterloo for a preferred rate. For more information, call them at 1 519 744 4141.
The City of Kitchener parking lot on the Otto Street side of the building is the closest place to park for shows. Theatre parking is $9.00 (except matinee). Click here for a map of downtown parking lots operated by the City of Kitchener.
If you are visiting the Box Office, 15 minute parking is available off of Ellen Street.
Choose our premium Valet parking service and we can park your car! Our staff take the highest care to park your car safely and securely, so you can experience everything that The Centre has to offer.
Valet parking service is $20 in advance or $25 at the door. Beginning September 2017, the rate will be $25 in advance as well. If you are purchasing valet for a show in September or beyond, the rate will be $25.
Come to The Centre’s entrance on ring road from Ellen Street to drop off your car.
We have wheelchair seating for patrons who either use a wheelchair or a walking device. Please inform the Box Office when you purchase your tickets and accessible seating will be made available to you.
Wheelchairs and walking devices are not advised above the Orchestra level, due to the difficulties associated with evacuating in case of an emergency.
Patrons using wheelchairs or walking devices should be dropped off at the entrance off of the ring-road on the Ellen Street side of the theatre.
If you would like to view our seat map, click here. Individual show pages also have a seat map with detailed pricing information so you can choose the area that suits you best.
Click here to see a 360-photo of our OnStage seating.
Tickets can be purchased online, anytime of day, or by calling or visiting Box Office during regular business hours (listed below).
Purchases can be made with Discover, Visa, American Express and MasterCard. For purchases made in person, we also accept debit and cash. Tickets can be printed at home or held for pick up at no additional cost. You can also request to have your tickets mailed for an additional fee. If held, the credit card used to make a purchase on-line or by phone is required when picking up tickets at the Box Office.
Call 519 578 1570 or 1 800 265 8977.
Monday to Saturday: 10AM – 6PM
Sundays and Holidays: Closed
Summer Hours (2 July to Labour Day)
Monday to Friday: 10AM – 5PM
Saturdays, Sundays and Holidays: Closed
REFUNDS AND EXCHANGES
All sales are final. Tickets will not be taken back for exchange or refund. Before purchasing tickets, carefully review your event and seat selection. Policies set forth by our clients, including venues and artists, generally prohibit CITS from issuing exchanges or refunds after a ticket has been purchased or for lost, stolen, damaged or destroyed tickets. In addition, we may occasionally offer tickets at a discount after the original on-sale date and will not refund the difference between the original price and the sale price.
If we issue you a refund for a ticket, due to a cancelled or postponed event, we will issue a refund of the ticket’s face value paid, all service fees and any convenience charge. In no event will delivery charges or any other amounts be refunded. If a credit card was used to make the refunded purchase, then only the credit card used for purchase can receive the refund.